Terms & Conditions – A Smooth Shopping Experience
Welcome to Rosey Skincare! By using our website (www.roseyskincare.com) and purchasing from us, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
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1. General Information
Rosey Skincare is an online-only store based in Pakistan.
We offer premium, high-quality skincare products with no harmful side effects.
By using our website, you confirm that you are at least 18 years old or have parental/guardian permission.
We reserve the right to update or change these terms at any time.
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2. Orders & Payments
✔ Orders can be placed 24/7 through our website.
✔ Full payment must be made before order processing.
✔ We accept payments via:
JazzCash
Easypaisa
Bank Transfer
⛔ We do NOT offer Cash on Delivery (COD) at this time.
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3. Shipping & Delivery
✔ Orders placed before 12 PM are dispatched the same day.
✔ Delivery times:
Lahore: 2-3 working days
Other cities: 5-8 working days
✔ Flat shipping rate: PKR 300 per order.
✔ Urgent Delivery (via TCS):
Lahore: PKR 300 (1kg)
Other cities: PKR 400 (1kg)
✔ For faster delivery, customers must contact us via WhatsApp after placing the order.
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4. Return, Exchange & Refund Policy
✔ Returns & exchanges are accepted within 7 days under the following conditions:
Wrong item received
Defective, damaged, or expired product
✔ Products must be unused & in original condition.
✔ Refunds are issued via JazzCash, Easypaisa, or Bank Transfer.
✔ Delivery charges (PKR 300) will be deducted from refunds.
For full details, visit our Return & Exchange Policy page.
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5. Product Information & Usage
✔ Our products are made from high-quality ingredients and are free from harmful chemicals.
✔ We ensure strict quality control, but results may vary from person to person.
✔ Patch Test Recommended – Always test a small amount before full application.
✔ We are NOT responsible for skin reactions due to individual allergies.
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6. Privacy & Security
✔ We respect your privacy and ensure that your personal information remains secure.
✔ We do NOT share customer data with third parties.
✔ Payments are processed securely through trusted payment gateways.
For more details, visit our Privacy Policy page.
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7. Intellectual Property
✔ All content, images, and branding on our website belong to Rosey Skincare.
✔ Copying or using our content without permission is strictly prohibited.
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8. Contact Information
For any queries, feel free to contact us:
📞 WhatsApp: 03074268017
📧 Email: theroseyskincare@gmail.com
By shopping with Rosey Skincare, you agree to these Terms & Conditions. Thank you for trusting us with your skincare needs!